Shipping policy

Thank you for shopping with JonathanE Store.

Pickup Only Service

JonathanE Store currently operates on a pickup-only basis.

We do not offer shipping, delivery, or freight services at this time.

All orders must be picked up by the customer at the designated pickup location.


Pickup Location

JonathanE Store
64 County Rd 2531
Shubuta, MS 39360
United States


Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Customers will receive an email confirmation once their order is ready for pickup.

Please ensure that your contact information is accurate when placing an order.


Pickup Requirements

To collect your order, you may be asked to provide:

  • Order confirmation email

  • Valid government-issued photo identification

  • Proof of payment, if requested

Orders may only be released to the person named on the order unless prior arrangements have been approved.


Pickup Timeframe

Customers are encouraged to collect their orders within 14 days after receiving pickup notification.

If an order is not collected within this timeframe and no communication is received, we reserve the right to cancel the order and issue a refund, subject to any applicable processing fees.


Missed Pickups

If you are unable to pick up your order during the designated timeframe, please contact us as soon as possible to arrange an alternative pickup date.


Shipping Restrictions

Because JonathanE Store does not provide shipping services:

  • No domestic shipping is available.

  • No international shipping is available.

  • No expedited shipping options are available.

  • No courier delivery services are offered.


Damaged or Incorrect Orders

If you believe you received the wrong item or a damaged product, please contact us within 48 hours of pickup.

Please include:

  • Your order number

  • Description of the issue

  • Photos of the product (if applicable)

We will review your request and work to resolve the matter promptly.


Contact Information

If you have any questions regarding order processing or pickup arrangements, please contact us:

JonathanE Store
64 County Rd 2531
Shubuta, MS 39360
United States

Email: sales@jonathane.store
Phone: (601) 323-7419